Help Desk

Finding the right product 9

• How do I shop online?
• How do I find the product I am looking for?
• Are items in my shopping bag reserved for me?
• How do I find my size?
• How do I add items to my shopping bag?

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Making a payment 11

• How do I pay online?
• How do I find an item online?
• Is it safe to buy online?
• What is 3D secure?
• Can I pay with my smartshopper points?

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Online Account 3

• How do I register an account?
• How do I log into my account?
• I forgot my password/ I would like to change my password. What do I do?