Making a payment

How do I pay online?
You can pay using any of the following payment options: Visa card (both credit and debit) Mastercard (both credit and debit)
Wed, 27 May, 2020 at 7:55 PM
How do I find an item online?
If you don’t have a specific item in mind you can search for a description of what you are looking for in the search bar e.g. black dress.
Wed, 27 May, 2020 at 7:56 PM
Is it safe to buy online?
Yes, our website is 100% safe and secure. We have put all the necessary measures in place to ensure your personal and payment information remains secure. 
Wed, 27 May, 2020 at 7:57 PM
What is 3D secure?
3D Secure is an additional layer of online security that is now mandatory for all online retailers in South Africa. It’s also known as Verified by Visa and ...
Wed, 27 May, 2020 at 7:58 PM
Can I pay with my smartshopper points?
At this stage, we don’t accept this method of payment.
Wed, 27 May, 2020 at 8:01 PM
Items have disappeared from my basket at Checkout
An item might disappear during checkout and this would be due to an item being sold out and it will therefore disappear from the cart. Items will only be re...
Wed, 27 May, 2020 at 9:52 PM
How do I check out?
Select the shopping bag on the top right of the website. Once selected, your cart will appear. Select Proceed to Check out
Wed, 27 May, 2020 at 10:00 PM
How do I know if my order was successful?
After the final step in the checkout process, you will receive an on-screen order confirmation which contains an order number. You’ll also receive an order ...
Wed, 27 May, 2020 at 10:01 PM
Where do I update my payment information ?
Login to your account and update the card in question.
Wed, 27 May, 2020 at 10:01 PM
Will my credit card details be stored on site?
No, not unless you specifically tell your browser to remember the card details which creates a security risk for yourself as a user.
Wed, 27 May, 2020 at 10:07 PM